Rhoda's Massage Centre
TERMS AND CONDITIONS
1. Booking and Appointments:
a. All appointments are subject to availability.
b. Bookings can be made online or over the phone
c. A valid credit/debit card may be required to secure certain bookings.
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2. Cancellation Policy:
a. Cancellations must be made at least 24 hours in advance.
b. Late cancellations or no-shows may incur a cancellation fee.
c. Cancellation fees will be charged to the credit/debit card on file.
3. Arrival and Late Policy:
a. Please arrive 10 minutes before your scheduled appointment time.
b. Late arrivals may result in a shortened session without a fee adjustment.
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4. Health and Medical Conditions:
a. Clients are responsible for informing the therapist of any health concerns or medical conditions before the session.
b. If you are pregnant or have specific medical conditions, please consult with your healthcare provider before scheduling a massage.
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5. Code of Conduct:
a. Clients are expected to behave in a respectful and courteous manner.
b. Any inappropriate behaviour or requests will result in immediate termination of the session, and full payment will be charged.
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6. Payment:
a. Payment is due at the time of service.
b. We accept cash, credit/debit cards, and other forms of electronic payment.
c. Prices are subject to change without notice.
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8. Confidentiality:
a. Client information and session details will be kept confidential.
b. Exceptions may apply in cases where disclosure is required by law.
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9. Facility:
a. Clients are expected to comply with all facility policies and rules.
b. The company reserves the right to refuse service to anyone.
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11. Liability:
a. The company is not liable for any injury, loss, or damage to personal belongings during your visit.
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12. Changes to Terms and Conditions:
a. These terms and conditions may be updated from time to time. Clients will be notified of any changes.
By booking a session with Rhodas Massage Centre, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us before your appointment.
PRIVACY AND COOKIES
At Rhoda's Massage Centre, we are committed to protecting the privacy of our clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
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1. Information We Collect:
a. Personal Information: We may collect your name, contact details, health history, and other relevant information when you book an appointment with us.
b. Health Information: To provide personalised and safe massage services, we may collect information about your health and specific concerns.
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2. How We Use Your Information:
a. Appointment Management: Your personal information is used for scheduling and managing appointments.
b. Service Improvement: We may use feedback and health information to enhance the quality of our services.
c. Communication: With your consent, we may contact you for appointment reminders, updates, or promotional offers.
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3. Information Sharing:
a. We do not sell, rent, or trade your personal information to third parties.
b. Limited disclosure may occur to comply with legal requirements or protect our rights and the safety of others.
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4. Security Measures:
a. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
b. Access to your personal information is restricted to authorized personnel only.
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5. Cookies and Tracking:
Cookies are small text files placed on your device to enhance your user experience and provide us with non-personal information about your use of our website.
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Types of Cookies We Use:
a. Essential Cookies: Necessary for the basic functionality of our website.
b. Analytical Cookies: Help us understand how visitors interact with our site to improve its performance.
c. Marketing Cookies: Used to personalize advertisements based on your interests.
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How to Manage Cookies:
a. You can adjust your browser settings to block or delete cookies.
b. However, blocking essential cookies may impact the functionality of our website.
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Your Rights:
a. You have the right to access, correct, or delete your personal information.
b. You may withdraw your consent for certain uses of your information.
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Retention of Information:
a. We retain your personal information for the duration necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
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Consent:
a. By using our services and providing your personal information, you consent to the terms of this Privacy and Cookie Policy.
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Changes to Policies:
a. These policies may be updated periodically. Any changes will be communicated on our website.
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Contact Information:
a. If you have questions or concerns about these policies, please contact us.
By using the services of Rhoda's Massage Centre you agree to the terms of these policies. They are effective as of today and may be subject to updates.
Please review them regularly for any changes.
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